WHO WE ARE

We are the Brand Experience Production agency for all seasons, every scale, shape and type of experience we can dream up with our clients.

We create planet-positive experiences that leave people smiling. From one-off moments to national campaigns, we design and deliver bold brand activations, pop-ups and festival builds that connect people to products in unforgettable ways. We bring energy, attention to detail, and a commitment to low-impact, sustainable production to every project.

Our mission is to work with purpose-driven brands to turn ambitious ideas into real-world experiences.

Meet The Team

As Managing Director of Positive Experience, Rik leads with calm, sharp instincts, and a passion for exceptional experiences. With a background in live events and brand activations, he combines creativity with operational precision. Career highlights include leading on production at Glade Festival, collaborating on bold brand activations at Amplify, and crafting immersive experiences with Drive Productions, using cutting-edge technology to push experiential marketing boundaries.

RIK HAINES

Founder / Managing Director

Michelle is a creative production expert with 15+ years of experience in immersive brand experiences. Specializing in creative direction, technical design, and impactful campaigns, she connects brands with audiences in authentic ways. Career highlights include delivering 50+ industry events annually for D&AD, leading Pinterest’s Beach takeover at Cannes Lions, and managing logistics at Green Man Festival, enhancing its operations for over a decade. Michelle combines creativity, intuition, and sustainability in every project.

MICHELLE FISCHER

Creative Production Director

Tommy oversees production, logistics, and site builds, ensuring everything arrives on time and intact. As Head of Production at Bearded Kitten, Tommy led immersive builds and brand experiences for 9 years. At Secret Garden Party, he started as Head Carpenter, designing festival structures. As a freelancer, Tommy also applied his expertise to various creative production projects across the UK.

TOMMY MANSELL

Production & Operations Director

Victoria leads our sustainability strategy and nurtures new client and partner relationships. As Managing Director of The Frome Independent, she managed and curated the artisan market attracting upto 10k visitors per event. She was part of the launch team at LABS, helping create co-working spaces in London. At Krankbrother, she produced three incredible music festivals in Beckenham Palace Park, London.

VICTORIA ROBINSON

Business Manager + Sustainability Lead

Sammy brings style, strategy, and a sharp eye for detail to every brand she works with. From Cannes with fashion royalty like Moschino and Bella Hadid to brand guides for BBC’s Strictly and Grub Club, her creative instincts shine. She’s even led Aptamil shoots starring both animals and children—proof that no brief is too bold or chaotic to handle.

SAMMY SAVORY

Head of Client Services

Gordy manages warehouse operations for Positive Experience, ensuring everything runs smoothly. At Riverstation, he oversaw the busy Bristol waterfront restaurant, ensuring top-notch service. As lead barista at Real Coffee, Gordy fueled festival-goers across the UK. He also contributed to creative building and landscaping projects with Wiltshire Construction, supporting various hands-on, independent endeavors.

GORDON THOMSON

Warehouse + Logistics Manager

Apollo keeps the wheels turning behind the scenes by supporting pre-production, coordinating departments, and ensuring everything runs smoothly. Apollo hosted her first live event in 2024—a sold-out 1,000-capacity DnB Halloween party in Frome with Exaltation Events. She worked at Green Man Festival with Positive Experience and has expertly stage-managed countless major artists at her local venue, the Cheese and Grain.

APOLLO DENDY

Producer

Chris combines design, fabrication, and production expertise to turn ideas into real-world experiences. Working with the creative team, he designs, manages, and builds bespoke activations and events. With a background in brand management and live production, he blends commercial insight with practical know-how. Career highlights include growing Cazcabel Tequila globally, leading builds at Positive Experience, and 20 years supporting Green Man Festival’s iconic bars.

CHRIS HARE

Designer and Production Manager

Dan brings big ideas to life by balancing creativity, logistics, and everything in between to deliver standout experiences. Highlights include supporting Ordnance Survey’s TV, online, and social campaign, shifting the brand from ‘known’ to understood; delivering Blank Street’s ‘Cycle-Thru’ activation on Clapham Common, pairing coffee with cycling; and leading Canon Europe’s Shutter Stories podcast, growing it into the UK’s top 10% in just two years.

DANIEL NEWMAN

Producer and Project Manager

Georgie thrives on exciting, creative briefs and bringing them to life. At Apothem Labs, she fundraised the start-up and launched it in Harvey Nichols, collaborating with Made Thought, CALM, Cult Beauty, and Soho Home. Through Sister Suppers, she held sell-out seasonal retreats across the UK and Mexico. Georgie also co-produced Crocs’ annual sales meeting in Madrid, finally putting her Spanish degree to use.

GEORGIE JADWAT

Senior Creative Producer

Harriet works as a Production Manager at Positive Experience, bringing a wealth of experience to the team. She ran Cube Coffee, a successful coffee van, for four years before joining us. Harriet also owns Yes Mate Productions Inc., a US-based company specializing in renting lighting desks for large-scale world tours. Currently freelancing for Ethical Staffing, she takes on festival stewarding roles throughout the year. Her diverse background includes managing 999 ambulance control, training staff, and working with young adults with special needs, in addition to a wide range of festival roles from 2007 to 2025.

HARRIET LA TROBE

PRODUCTION MANAGER

Harvey brings fresh thinking and purpose to 3D design, creating engaging activations that reflect clients’ core values. A Central Saint Martins Graphic Communication Design graduate, he’s led collective-driven show identities and community initiatives like rope-making workshops across London championing connection, and self-sufficiency through thoughtful, human-centred creative practice.

Harvey Prendergast

Junior 3D designer

Lottie brings a sharp eye for detail and calm efficiency to creative environments. Her experience spans theatre production at Shakespeare’s Globe, fashion shoots for Vogue China and I-D, and producing community arts festivals. She excels in logistics, coordination, and delivering seamless support across fast-paced, high-profile creative projects.

LOTTIE NEWTH

Project & Office Coordinator

TOMMY BAYNHAM

WAREHOUSE ASSISTANT

Who We Are

We’re Positive Experience; the creative experience agency built on connection, purpose and the power of a shared smile. We create brand experiences that bring brands and people together, from bold festival activations and immersive pop-ups to nationwide product sampling tours, exhibitions and PR stunts. As a full-service experiential agency, we take projects from initial idea through to delivery, combining strategic thinking, creative design and flawless production under one roof. While our work takes us across the UK and beyond, our roots remain firmly planted in Frome, Somerset, where our office, warehouse and workshop sit amongst the rolling hills of the countryside. Alongside this, our London base keeps us closely connected to clients, partners and the cultural moments shaping the brands we work with. Whether we’re helping a challenger brand make its mark or supporting a household name to connect with audiences in new ways, we approach every project with creativity, collaboration and a commitment to creating brand experiences that people genuinely remember.

Why work with us

We believe the best brand experiences are created when strategy, creativity and delivery work seamlessly together. That’s why we offer an end-to-end experiential agency service, bringing together strategists planners, designers, producers, project managers and fabricators to deliver exceptional work from concept through to execution. We pride ourselves on being collaborative, proactive and easy to work with, becoming an extension of our clients’ teams rather than simply a supplier. Every project is approached with fresh thinking and tailored to the unique needs of the brand, audience and objective. Whether we're creating a large-scale festival activation, a retail takeover, a trade show stand or a nationwide product sampling roadshow, we combine creative ambition with practical expertise to ensure every detail is considered. Our clients trust us to solve problems, challenge ideas, find opportunities and deliver experiences that work in the real world. Most importantly, we care deeply about the outcomes, treating every project as if it were our own.

People and Planet: Our Commitment to Sustainable Brand Experiences

Creating positive experiences means considering the impact we have on both people and the planet. Sustainability has always been at the heart of Positive Experience, which is why we became a certified B Corp in 2025, achieving a score of 91.5 and joining a global community of businesses committed to balancing purpose and profit. We measure our carbon emissions, track the footprint of our projects and continually look for ways to reduce our impact through smarter design, reusable builds and more responsible material choices. Our in-house carbon calculator allows us to understand the environmental impact of events and help clients make more informed decisions from the outset. But our commitment goes beyond carbon. We believe in creating a culture built on fairness, transparency and wellbeing, supporting our team, our suppliers and the communities we work within. By putting people and planet alongside profit, we’re helping create a more sustainable future for experiential marketing and the industries around it.

We can’t wait to create Positive Experiences with you